AKRA Collection Layan

Privacy Policy

How AKRA Collection Layan looks after your personal data when you visit our website, enquire about a residence, or book with us.

Last updated: 16 October 2026

AKRA Collection Layan (“we”, “us”, “our”), operated by Akra Layan Co., Ltd., respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website or use our services, and tells you about your privacy rights under applicable law, including the Personal Data Protection Act B.E. 2562 (“PDPA”).

By using our website, contacting us, or agreeing to this policy in the context of a rental enquiry or reservation, you understand that we will collect and use personal information as described here.

The data we collect about you

Personal data means any information about an individual from which that person can be identified. Depending on how you interact with us, we may collect:

Identity data: name, nationality, date of birth, passport or ID details where needed for a lease or booking.
Contact data: address, telephone, email, and social or messaging account details if you contact us that way.
Enquiry & rental data: preferred residence, move-in dates, rental duration, household details, and messages you send via our enquiry form, email, WhatsApp, or phone.
Payment data: billing details processed through our reservation or payment partners (we do not store full card numbers on this website).
Technical data: IP address, browser type, device information, and pages viewed.
Sensitive data (only when necessary): limited health or dietary information if you voluntarily provide it for service arrangements, handled under PDPA special criteria.

Information about children under 18 should only be supplied by a parent or guardian. Contact us if such data was sent in error and we will delete it.

How we collect your personal data

Website forms, email, phone, WhatsApp, and social channels
Online reservation systems (including our Cloudbeds booking page)
Third parties such as agents or partners you authorise to contact us on your behalf
Cookies and similar technologies on our website

How we use your personal data

We use personal data to:

Respond to long-term rental enquiries and arrange private viewings
Process reservations, quotations, leases, and related payments
Provide estate services and communicate about your residence
Improve our website, services, and marketing (where permitted)
Comply with legal obligations and protect our rights

Legal bases may include consent, performance of a contract, our legitimate interests, or compliance with law. Where we rely on consent, you may withdraw it at any time without affecting prior lawful processing.

Disclosure of personal data

We may share data with:

Staff and affiliated entities of AKRA Collection Layan who need it to assist you
Service providers (IT, booking platforms, payment processors, professional advisers)
Authorities where required by law or to protect rights and safety

We do not sell your personal information. Transfers outside Thailand (if any) will use appropriate safeguards consistent with the PDPA.

Security & retention

We apply technical and organisational measures appropriate to the risk. We retain personal data only as long as needed for the purposes collected, including legal, accounting, or dispute-related needs, then delete or anonymise it.

Your rights

Subject to applicable law, you may request access, correction, erasure, restriction, objection, or data portability, and withdraw consent where processing is consent-based. To exercise these rights, contact us using the details below. We may need to verify your identity.

Cookies

Our site may use cookies and similar technologies for essential operation, analytics, and (where used) advertising or social features. You can control cookies through your browser settings. For general information, visit allaboutcookies.org.

Third-party sites

Links to Facebook, Instagram, WhatsApp, Cloudbeds, Google Maps, and other third-party services are governed by those providers’ own privacy policies.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised.

Contact us

For privacy questions or requests, contact our team at akra.reservation@gmail.com or +66 (0) 95 546 4444. Address: Soi Layan 9, Cherngtalay, Thalang, Phuket 83110, Layan Beach, Thailand.